Career
Ramangeneral invites applications from qualified candidates for the following positions:
(1) Service Engineer
Role Summary:
The Field Service Engineer 2 is fully qualified to perform service in one modality, and may have basic training in one or more additional modalities. Acts as the primary Raman General Services face to the customer. Responsible for meeting the daily service repair needs of designated equipment, and drives customer satisfaction through Service Excellence. Location can be Kathmandu City or others.
Essential Responsibilities:
1. Under minimal supervision, serve as GE Healthcare lead to assigned customers; complete troubleshooting, installation, validation, maintenance, and service repair needs on designated equipment. May assist and/or train less experienced Field Engineers.
2. Own customer issues from dispatch or identification of issue to resolution. Proactively engage with other team members to ensure they are aware of status of all issues at all times for their designated customers.
3. Effectively communicate and partner with teammates and colleagues.
4. Maintain regular, frequent communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
5. Understand and communicate business goals and objectives to the broader GE team servicing assigned customers.
6. Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
7. Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
Desired Characteristics:
1. Strong coaching and mentoring skills.
2. Strong time management and organization skills and ability to juggle multiple responsibilities.
3. Self-motivated.
4. Strong networking and interpersonal skills.
5. Training and experience in multiple modalities.
6. Demonstrated understanding that customers determine our success.
7. Operate with efficiency and sense of urgency.
years before moving to a Field Engineer Level 2.
Locations: Kathmandu; Janakpur; Birgunj, Butwal
The Field Service Engineer 2 is fully qualified to perform service in one modality, and may have basic training in one or more additional modalities. Acts as the primary Raman General Services face to the customer. Responsible for meeting the daily service repair needs of designated equipment, and drives customer satisfaction through Service Excellence. Location can be Kathmandu City or others.
Essential Responsibilities:
1. Under minimal supervision, serve as GE Healthcare lead to assigned customers; complete troubleshooting, installation, validation, maintenance, and service repair needs on designated equipment. May assist and/or train less experienced Field Engineers.
2. Own customer issues from dispatch or identification of issue to resolution. Proactively engage with other team members to ensure they are aware of status of all issues at all times for their designated customers.
3. Effectively communicate and partner with teammates and colleagues.
4. Maintain regular, frequent communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
5. Understand and communicate business goals and objectives to the broader GE team servicing assigned customers.
6. Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
7. Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
Desired Characteristics:
1. Strong coaching and mentoring skills.
2. Strong time management and organization skills and ability to juggle multiple responsibilities.
3. Self-motivated.
4. Strong networking and interpersonal skills.
5. Training and experience in multiple modalities.
6. Demonstrated understanding that customers determine our success.
7. Operate with efficiency and sense of urgency.
years before moving to a Field Engineer Level 2.
Locations: Kathmandu; Janakpur; Birgunj, Butwal
(2) Sr. Mechanical Engineer
Basic Qualifications
Desired skills
As a leading construction company, Raman General's vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout Nepal, with business locations in many nations and territories.
Join us at Raman General, where we’re engineering a better tomorrow.
Job Location(s): Ringroad-12, Bagdol , Lalitpur.
- Bachelor's or above degree in related engineering or science field.
- Aircraft fluid systems design and hardware integration experience
- Project Management experience
Desired skills
- Ability to lead supplier design and development projects
- Aircraft system troubleshooting experience
- CAM experience a plus
- Strong root cause/investigation skills
- Good written an oral communication skills
- Ability to develop and deliver clear technical presentations
- MATLAB experience
As a leading construction company, Raman General's vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout Nepal, with business locations in many nations and territories.
Join us at Raman General, where we’re engineering a better tomorrow.
Job Location(s): Ringroad-12, Bagdol , Lalitpur.
To apply:
Kindly contact at below given contact details.
job@ramangeneral.com